AI Phone Assistant for Medical Practices
Every missed call is a lost patient — and your team is on the phone instead of helping at the front desk.
What the agent handles
- Answered on the first ring — No busy signal, no hold queue. The agent answers every call — during consultation hours and after closing.
- Book & reschedule appointments — Books, reschedules and cancels appointments right in the call — connected to your practice and scheduling system.
- Routine requests pre-qualified — Prescription, referral, callback: captured in a structured way and routed to the right place. Your staff only get the rest.
- Confidentiality & GDPR — Servers in Germany, aligned with the EU AI Act, with a data processing agreement.
Connects to common practice and scheduling systems. 6 languages: DE · EN · FR · IT · PL · PT.
Frequently asked
Is this GDPR- and confidentiality-compliant for a practice?
Yes. We host exclusively on servers in Germany, work in line with the EU AI Act and sign a data processing agreement (DPA). Conversation data is not used for US cloud services.
Does the agent understand medical requests correctly?
The agent is trained on your practice's typical requests (appointment, prescription, referral, callback) and cleanly escalates to a human when unsure — with full conversation context.
What does it cost for a practice?
Fixed-price setup from €2,500 (workflow) or €5,000 (autonomous agent), plus usage-based costs — typically under 5% of the staff costs saved.