Are you ready for an AI agent? 12 hard questions.
The same 12 questions we ask in real discovery calls. Go through them with your team. If the answers land on the green side, an AI agent will pay off fast — if they land red, we'll tell you straight.
Volume & repetition
Which process eats more than 20 hours of staff time per week — and looks the same every time?
An AI agent only pays off with repetition. One-off cases are not a pipeline.
How often per day does this process occur — and is the volume rising?
If volume is flat or shrinking, fix it manually.
Would 2 extra hires solve it — or does it not scale even then?
AI is not 'better employees'. AI is scaling beyond hiring.
Data & rules
Is the data the agent needs available digitally somewhere — or does it live in people's heads?
Tribal knowledge: document first, then automate.
Can you explain in 3 sentences when the process is correctly completed?
If you can't explain it, the agent can't learn it.
Where may the agent decide autonomously — and where MUST a human look?
Confidence thresholds decide trust and liability.
Business impact
What does one week of downtime in this process cost you, concretely in euros?
If the number isn't clear, the ROI isn't either.
Which KPI instantly shows whether the agent works — and who checks it daily?
Without an owner and a KPI: the agent runs, nobody notices.
What happens if the agent is down for 4 weeks — is there a contingency plan?
Mission-critical without a fallback is negligent. We build handovers in.
Organization & pace
Who makes the final call — and is that person part of the project from day one?
Without a decision-maker in the room, the project drags on for months.
Do you have 4 weeks plus one person at 20% capacity for the handover?
We deliver in 4 weeks — but only if one person on your side is available.
What happens if the agent doesn't deliver the promised result after 4 months?
We give a success guarantee. But clear exit criteria save arguments.
Went through it and unsure?
Bring your answers to a 30-minute call — we'll give you a clear, honest read on your ROI.
Book an intro call